54 Golden Nuggets

54 Golden Nuggets

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This compilation of 54 articles covers all aspects of customer service and are organized into four easy-to-reference sections: Customer service, telephone service, human resources tips and voice mail/e-mail/cell phone tips. Each article is geared toward keeping the customer you work so hard to get.Customer. Service. Tips. OK! OK! Yes, there are certainly more than 21 ways to great customer service, but rather than overwhelm you, we wanted to start out with a palatable number. ... Say something nice at least once a day to someone.

Title:54 Golden Nuggets
Author: Nancy Friedman
Publisher:Human Resource Development - 2011-07-01

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