A bold and revolutionary thinkeras legacy for how business can meet the greatest economic challenge in decades... Itas no secret: everyone knows that the way most companies do things is screwed up. Surprisingly, though, herein lays the biggest opportunity for improving growth and profitability in a world in which consumers are tapped out and competition is coming from the devastating combination of low-wage countries with high skills. For more than a decade, following his landmark Reengineering the Corporation, Michael Hammer did adeep divesa into the processes of companies in every imaginable businessafrom oil refineries to software developers, factories, retailers, and hospitalsato understand the nuts and bolts of how they do their work, and then to advise them how to do it differently to become faster, cheaper, better. The results were the right product, at the right time, with the right price and qualityabusinesses that not only ate the competitionsa lunch but their breakfast and dinner, too. The research and passion Dr. Hammer brought to this book have been ably carried on, following his tragic and unexpected death in 2008, by his colleague, Lisa Hershman, now the CEO of Hammer and Company. Looking at a company's operations not in terms of piecemeal fragments of work performed in a slew of isolated functional departments but as large-scale holistic work units transformed many companies, enabling them to meet the unique challenges of our time. The late DR. MICHAEL HAMMER was the coauthor of Reengineering the Corporation and the author of The Agenda. LISA W. HERSHMAN is the CEO of Hammer and Company. From the Hardcover edition.So HP produces the printers, sans power cord and owners manual, at central locations, then ships them to regional distribution points, ... Answering that question reveals what activities should be included in process design in the first place.
Title | : | Faster Cheaper Better |
Author | : | Michael Hammer, Lisa Hershman |
Publisher | : | Crown Business - 2010-12-28 |
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